Privacy Policy
Last updated: October 9, 2025
This Privacy Policy describes how Fleek LLC ("we", "us", or "our") collects, uses, and shares your personal information when you use our mobile application (the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.
1. INFORMATION WE COLLECT
We collect information you provide directly to us, information we obtain automatically when you use our Service, and information from other sources.
Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, use certain features, participate in promotions, request customer support, or otherwise communicate with us. This information may include:
Account information: Your name, email address, phone number, username, password, and other information you choose to provide.
Token transaction data: Information about digital tokens or assets you manage through the Service, including transaction history, wallet addresses, and token balances.
Communications: Information you provide when you contact us, participate in surveys, or provide feedback.
Marketing data: Your preferences for receiving marketing communications and information about how you engage with them.
Professional or employment information: If you apply for a job with us, we may collect your resume, cover letter, and other information you submit.
Information We Collect Automatically
When you use our Service, we automatically collect certain information, including:
Device and usage data: Information about how you access and use our Service, including your device type, operating system, unique device identifiers, IP address, browser type, app version, language preferences, and mobile network information.
Metrics and performance data: Data about your interactions with our Service, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
AI prompts and generated content: If you use AI features, we may collect your input prompts and the generated responses to improve our AI models and Service quality.
Location data: We may derive your approximate location from your IP address.
2. HOW DO WE USE YOUR INFORMATION?
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service, and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
We use the information we collect for the following purposes:
To provide and maintain our Service: We use your information to create and manage your account, process transactions, provide customer support, and operate our Service.
To improve and personalize your experience: We analyze usage patterns to improve our Service, develop new features, and personalize your experience based on your preferences and activities.
To communicate with you: We may send you Service-related emails, such as account verification, technical notices, updates, security alerts, and support messages.
For compliance and safety: We use your information to comply with legal obligations, enforce our terms and conditions, prevent fraud, and protect the rights, property, and safety of our users and others.
For research and development: We may use aggregated and anonymized data to analyze trends, track Service performance, and train our AI models.
To process job applications: If you apply for a position with us, we use your information to evaluate your application and communicate with you about employment opportunities.
For marketing purposes: With your consent, we may send you promotional emails about new features, products, or other information we think you may find interesting.
3. SHARING OF INFORMATION
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, email delivery, and payment processing. These providers are bound by contractual obligations to keep your information confidential and secure.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
With Your Consent: We may share your information for any other purpose with your explicit consent.
4. DATA RETENTION
We retain your personal information for as long as necessary to provide our Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will delete it from our systems or anonymize it so that it cannot be associated with you.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Objection: You may object to our processing of your personal information based on our legitimate interests.
Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected].
8. CHILDREN'S PRIVACY
Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under the applicable age, please contact us immediately.
9. THIRD-PARTY LINKS AND SERVICES
Our Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.
10. LEGAL BASIS FOR PROCESSING (EEA RESIDENTS)
If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal bases:
Consent: When you have given us specific consent to process your personal information for a specific purpose.
Contract: When processing is necessary to perform our contract with you.
Legal Obligations: When we need to comply with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate business interests and does not override your rights and freedoms.
Vital Interests: When processing is necessary to protect someone's life.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (Note: We do not sell personal information)
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at [email protected].
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Fleek LLC
Email: [email protected]
This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.